Privacy Policy

1. Information we collect

• Account information — your email address, name, and authentication details when you create an account or sign in with a provider (Google, GitHub, Discord).
• Connected app data — when you connect a service, we access only the data needed to perform the tasks you request (for example, reading an email or creating a calendar event).
• Conversations — the messages you send to ove and the responses generated, so we can provide and improve the Service.
• Usage data — technical information such as device, browser, and feature usage, used for security and analytics.

2. How we use your information

We use your information to:

• provide, maintain, and improve the Service;
• perform the actions you request across your connected apps;
• authenticate you and keep your account secure;
• process payments and manage subscriptions; and
• communicate with you about your account and the Service.

3. AI processing

To generate responses, relevant parts of your conversations and connected-app data may be sent to AI model providers that process the request on our behalf. We share only what is necessary to fulfil your request and do not sell your data. We do not use your private content to train third-party foundation models without your consent.

4. How we share information

We do not sell your personal information. We share data only with service providers who help us operate the Service (such as hosting, authentication, payment processing, and AI model providers), and only under agreements that protect your data. We may also disclose information when required by law or to protect the rights and safety of ove and its users.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Service. You can delete your conversations and account at any time; we will delete or anonymize your personal data within a reasonable period, except where retention is required by law.

6. Your rights and choices

• access, correct, or delete your personal data;
• disconnect any connected app at any time, which revokes our access;
• export your data where applicable; and
• object to or restrict certain processing, subject to applicable law.

To exercise these rights, contact us using the details below.

7. Security

We use industry-standard safeguards to protect your data, including encryption in transit, scoped access tokens for connected apps, and access controls. No system is perfectly secure, but we work to protect your information and to notify you of incidents where required.

8. Cookies

We use essential cookies to keep you signed in and to operate the Service. A persistent session cookie keeps you logged in across visits so you are not asked to sign in every time. You can control cookies through your browser settings, though disabling essential cookies may affect functionality.

9. Children

The Service is not intended for children under 16, and we do not knowingly collect personal data from them.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above and, for material changes, provide additional notice where appropriate.

11. Contact

For privacy questions or requests, contact us at contact@ove.chat.